Seeds — Member FAQs

Contents

What is the Member Portal?
How do I log in?
What if I forget my PIN?
What can I see on my dashboard?
How do I view my full giving history?
Will I be asked about text message updates?
How do I update my profile?
How do I sign out?
What else should I know?

1 What is the Member Portal?

The Seeds Member Portal is a private, secure area of your church's Seeds platform where you can view your personal giving records, see your tithe and offering history, and keep your personal information up to date.

Only you can access your own records. Church officers can see giving summaries but your portal is accessed with your personal membership number and PIN.

Your privacy matters. Your giving records are visible only to you and authorized church officers. No other member can see your information.

2 How do I log in?

To access your portal, visit your church's Seeds page (e.g. seedsfinances.com/?church=ascension) and follow these steps:

1
On the login screen, click the Member card.
2
Enter your Membership Number in the field provided. This is the number assigned to you by your church (e.g. PCG/ASC/001).
3
Enter your 4-digit PIN using the number pad. Your default PIN is the last 4 digits of your registered phone number.
4
If your number and PIN match, you will be taken straight to your dashboard.

Can't log in? Double-check your membership number — it's case-sensitive and must match exactly. If you've forgotten your PIN, see the next question.

3 What if I forget my PIN?

On the PIN entry screen, tap Forgot your PIN? below the number pad. Seeds will text a temporary PIN to the phone number your church has on file for you.

1
Tap Forgot your PIN?, then Send temporary PIN.
2
You'll receive a text message with a 4-digit temporary PIN within a few moments.
3
Enter that temporary PIN on the login screen to get into your portal.
4
Once you're in, we recommend setting a personal PIN from My Profile → Change PIN so you don't need to request a new one next time.

Good to know. A temporary PIN expires after 15 minutes and can only be used once. If you don't have a phone number on file, or your church hasn't set up text messaging, contact your church officer and they can help you back in.

4 What can I see on my dashboard?

Once logged in, your dashboard gives you a quick overview of your giving activity. At the top you'll see your name, membership number, and most recent giving date.

The summary cards show:

Card	What it shows
Year Total	The total amount you have given in the selected year across all categories.
Membership No.	Your unique church membership number.
Last Giving	The date of your most recent recorded contribution.

Use the Year dropdown at the top to switch between years and see your giving history for each.

5 How do I view my full giving history?

Your dashboard displays two summary breakdowns and a full giving history table.

Section	Description
Breakdown by Type	Shows how much you gave in each category (Tithe, Welfare, Special Offering, etc.) for the selected year.
Monthly Summary	Shows your giving totals grouped by month.
Giving History	A full list of every recorded contribution — date, type, and amount.

You can also tap Download statement above your giving history to get a printable copy for your records.

Notice a mistake? If you see a record that looks incorrect, please contact your church officer. Members cannot edit giving records directly — only officers can make corrections.

6 Will I be asked about text message updates?

The first time you log in, Seeds will ask whether you'd like to receive a text message each time a tithe or offering is recorded on your behalf. You'll see the Seeds Finances SMS Messaging Terms with two options — Yes, I agree or No, thanks.

This is a one-time question — once you've answered, you won't be asked again on future logins.

Choice	What happens
Yes, I agree	You'll get one text message per contribution, confirming the amount, type, and date. No marketing texts.
No, thanks	You won't receive any text messages from Seeds.

Changed your mind? You can update this anytime from My Profile — look for SMS Updates and tap Change. You can also reply STOP to any message to opt out, or HELP for assistance.

Your data stays private. Message and data rates may apply. See our Terms of Use and Privacy Policy for details on how your information is used.

7 How do I update my profile?

You can update your personal information directly from the Member Portal. Scroll down to the My Profile section at the bottom of your dashboard and click Edit.

The following fields can be updated:

Field	Notes
Full Name	Your full name as it appears in church records.
Phone Number	Your current contact number including country code (e.g. +1 555 000 0000).
Address	Your home or mailing address.
Date of Birth	Your date of birth in the format YYYY-MM-DD.
Day Born	The day of the week you were born (Sunday through Saturday).
Membership No. locked	Cannot be changed. Contact your church officer if there is an error.

1
Click Edit in the My Profile section.
2
Update any fields you'd like to change.
3
Click Save Changes. Your information is updated immediately in the church database.
4
To discard changes, click Cancel instead.

Changes are live. When you save your profile, church officers will see your updated information the next time they open your member record. Keeping your phone number current also makes sure PIN recovery texts and giving confirmations reach you.

8 How do I sign out?

To leave the Member Portal, click Sign out at the top right of your dashboard. This will log you out and return you to the Welcome back screen.

Security tip. Always use Sign out to exit rather than simply closing the browser tab, especially on a shared or public device. The portal will also automatically sign you out after 5 minutes of inactivity.

9 What else should I know?

My membership number isn't working. What do I do?
Make sure you're entering it exactly as given — including any letters and slashes (e.g. PCG/ASC/001). If you're unsure of your number, ask your church officer.

I see a giving record that doesn't look right.
Only church officers can edit or delete giving records. Please contact your officer and they can review and correct the entry.

Can other members see my giving records?
No. Your giving records are private. Only you and authorized church officers have access to your personal giving history.

I updated my profile but my name didn't change at the top.
Try scrolling back up — the header updates automatically after saving. If it still shows the old name, sign out and log back in.

The portal shows the wrong year.
Use the Year dropdown near the top of your dashboard to select the correct year.

Who do I contact for help?
Reach out to your church's Seeds administrator or any officer listed in your church's contact directory.